tkvat Privacy Policy

For the purposes of this Privacy Policy, the data controller responsible for your personal information is tkvat, the operator of the online gaming platform accessible at https://tkvat.com. tkvat is an English-language gaming platform developed specifically for players in Bangladesh, providing cricket betting, live casino, slots, and a full range of table games.

When we refer to "tkvat", "we", "us", or "our" throughout this Privacy Policy, we are referring to the operating entity behind the tkvat platform. When we refer to "you", "your", or "the player", we are referring to any individual who accesses, registers on, or uses the tkvat platform.

This Privacy Policy applies to all personal data collected through your use of the tkvat website, any tkvat mobile-optimised interface, and all communications between you and tkvat including email, live chat, and support ticket interactions. By registering an account or continuing to use the tkvat platform, you acknowledge that you have read and understood this Privacy Policy.

This policy should be read alongside the tkvat Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions that affect how your information is handled in specific contexts.

tkvat collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and from third-party service providers involved in payment processing and identity verification. The categories of personal data we collect are described below.

tkvat does not knowingly collect data from individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, that data will be deleted immediately and the associated account closed. Players aged 18 and above are the only eligible users of the tkvat platform.

You are not required to provide all categories of data to browse the tkvat website. However, certain data — particularly identity, contact, and financial data — is mandatory for account registration, making deposits, and processing withdrawals. Failure to provide required data may limit your access to specific platform features.

tkvat processes your personal data only for specific, documented purposes. We do not process data in ways that are incompatible with the purpose for which it was originally collected. The following table summarises the primary purposes for which tkvat uses player data and the legal basis for each processing activity.

Where tkvat relies on your consent to send promotional communications — such as bonus notifications, seasonal BPL or Eid promotions, or new game launch announcements — you may withdraw that consent at any time by updating your communication preferences within your account dashboard or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

tkvat uses automated systems to monitor betting patterns and account behaviour as part of its responsible gaming and fraud prevention obligations. In some cases, these automated processes may result in account flags, wager limits being applied, or account suspension. Where a significant decision is made about your account solely on the basis of automated processing, you have the right to request human review of that decision by contacting our support team.

tkvat uses cookies and similar tracking technologies to operate its platform, remember your session, and understand how players interact with the site. Cookies are small text files placed on your device when you visit tkvat. They do not contain executable code and cannot access other files on your device.

The following categories of cookies are used on the tkvat platform:

• Strictly necessary cookies: These are essential for the platform to function. They enable session authentication, maintain your login state, and support secure payment flows. These cookies cannot be disabled without impacting platform functionality.
• Functional cookies: These remember your preferences such as language settings (English), display options, and previously selected payment methods (bKash, Nagad, Rocket). Disabling them may affect your platform experience.
• Analytics cookies: tkvat uses anonymised analytics tools to understand aggregate user behaviour, popular game categories, and page performance. This data is never linked back to individual identities.
• Session cookies: Temporary cookies that expire when you close your browser. These are used to track your session on the tkvat platform and are deleted automatically upon browser closure.

You may manage cookie preferences through your web browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect your ability to log in and use certain features on the tkvat platform. Continued use of the tkvat platform without adjusting your browser cookie settings is taken as acceptance of our use of strictly necessary and functional cookies as described above.

tkvat does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share data only with trusted service partners who are contractually bound to handle it securely and use it exclusively for the purposes specified below.

Categories of third parties with whom tkvat may share your personal data include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank — for the sole purpose of processing your financial transactions in BDT. These partners receive only the minimum data necessary to execute and verify your transaction.
• Identity verification providers: Third-party KYC and age verification services that process copies of your government-issued identification documents for compliance purposes. These providers operate under strict data processing agreements with tkvat.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised session data to deliver their games. These providers do not receive your identity or financial data directly.
• Analytics and platform performance tools: Anonymised, aggregated usage data may be processed by analytics platforms to help tkvat improve its services. No individually identifiable data is shared for this purpose.
• Legal and regulatory authorities: tkvat may disclose personal data to law enforcement agencies, regulatory bodies, or courts in Bangladesh when required to do so by applicable law, valid legal process, or to protect the rights and safety of tkvat and its players.

In the event that tkvat undergoes a business restructuring, merger, or change of ownership, your personal data may form part of the transferred assets. In such circumstances, the successor entity will be required to honour the commitments made in this Privacy Policy, and you will be notified of any material changes to how your data is handled.

tkvat retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as general guidelines:

• Account data (name, contact details, identity documents): Retained for the duration of your active account and for a minimum of 5 years following account closure, in accordance with anti-money laundering obligations.
• Transaction records (deposit and withdrawal history in BDT, payment method logs): Retained for a minimum of 5 years from the date of each transaction.
• Support communications (chat transcripts, email records): Retained for up to 3 years from the date of the interaction.
• Technical and usage data (IP addresses, session logs, analytics data): Retained for up to 12 months, after which it is anonymised or deleted.
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance evidence purposes.

tkvat employs a layered approach to data security, incorporating the following technical and organisational measures:

• SSL/TLS encryption for all data in transit between your device and tkvat servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular internal security assessments and vulnerability monitoring.
• Mandatory security training for all personnel who handle personal data.

As a registered player on tkvat, you hold specific rights in relation to the personal data we hold about you. tkvat is committed to facilitating the exercise of these rights in a timely and transparent manner. The following rights are available to all tkvat players:

• Right of access: You may request a copy of the personal data tkvat holds about you, together with information about how that data is used. We will provide this information within a reasonable period of receiving your request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You may update basic contact and account details directly through your tkvat account dashboard.
• Right to erasure: In certain circumstances, you may request that tkvat delete your personal data. This right is subject to limitations where retention is required by law (for example, anti-money laundering regulations require us to retain transaction records for a minimum period regardless of account closure).
• Right to restrict processing: You may request that tkvat limit the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of the data is being resolved.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request that tkvat provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on tkvat's legitimate interests, subject to tkvat demonstrating compelling grounds for the processing that override your interests.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the tkvat support team at [email protected] with the subject line "Privacy Rights Request" and a clear description of the right you wish to exercise. We may ask you to verify your identity before processing the request. tkvat will acknowledge your request promptly and aim to respond substantively within 30 days.

tkvat reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be necessary to reflect updates in applicable law, regulatory guidance, changes to our services, or improvements to our data protection practices. The effective date displayed at the top of this page will be updated each time a material change is made.

Where a change to this Privacy Policy materially affects how we process your personal data or reduces your rights, tkvat will notify registered players via their registered email address or through a prominent notice on the tkvat platform at least 7 days prior to the change taking effect. Your continued use of the tkvat platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms.

We encourage you to review this Privacy Policy periodically to remain informed about how tkvat handles your personal data. The most current version of this policy is always accessible at https://tkvat.com/privacy-policy.

This Privacy Policy constitutes the complete and authoritative statement of tkvat's data protection and privacy practices. It supersedes all prior versions of any tkvat privacy notice, data protection statement, or cookie policy previously published on this platform.